Customer reviews of Copmanthorpe Motor Sales

By Robson V on 08 July 2017 | Verified purchase

I bought the car by phone, 180 miles away from home, trusting on seller informations. During delivery inspection I found a deep scratch on booth lid, some uphostery stains and steering wheel noise, not commented during phone negotiation. But considering it is 6 years old vehicle I would say it is in good conditions. Seller also gave me 6 months warranty and fresh MOT. I would recommend, but if you are buying by phone, ask for detailed pictures.

Reply from Copmanthorpe Motor Sales on 09/07/17

Thank you for your valued review and feedback. I am obviously disappointed that you were not able to award us a 5 star review. We pride ourselves on the quality, preparation and price of our vehicles and sell over 60% of our cars from the Internet to people travelling a distance to buy. Our cars are advertised at very competitive prices which is why customers like you are willing to travel 180 miles to buy from us. Trust plays a crucial part of this, which is why we describe the vehicle as accurately as possible. We will also gladly provide additional photos or even walk around videos of a vehicle if required. As further peace of mind we would refund a deposit and cover travelling costs incurred if any customer was not entirely happy when they viewed the vehicle in person. Had you raised these concerns when you inspected and collected the vehicle they could have been dealt with at that time and you would have possibly then been able to award us the 5 star review which we strive for.

By Sally A on 27 June 2017 | Verified purchase

This is the forth car that I have bought from them. Excellent customer service, no high pressure sales, will let you know what cars are coming in if they don't have what you want.

By David C on 22 June 2017 | Verified purchase

Fantastic car,fantastic service would highly recommend to anyone. No pushy sales person, lovely car buying experience.

By LAUREN F on 07 May 2017 | Verified purchase

Bought a seat Ibiza from here, bought it the same day within 20 minutes I knew it was the one. Amazing price, great trade offer and administration fee covered all the extras including petrol! Thank you Mick, can't wait to pick it up now!

By PAULINE C on 06 May 2017 | Verified purchase

After visiting a couple of car dealerships on Clifton Moor we found Cop Motors so much easier and straight forward to deal with. Would definitely recommend visiting these first to save you a lot of time and trouble and stress. Excellent sales person who was extremely helpful making it a very pleasant car buying experience.

By James S on 29 April 2017 | Verified purchase

First class would highly recommended

By Michael R on 25 April 2017 | Verified purchase

Totally hassle free car buying experience from start to finish , bought a lovely car at a good price . Would recommend to all , friendly , knowledgeable & professional . Many thanks Mike :O)

By Graham D on 17 April 2017 | Verified purchase

Very happy with the car and the overall service was very pleasing and professional.

By Yvette S on 20 March 2017 | Verified purchase

They were very helpful kind and help me choose the right vecheal for me

By GAVIN S on 13 March 2017 | Verified purchase

Really good service, quick turn around and did everything they said they would for when we collected the car