Customer reviews of Copmanthorpe Motor Sales

By Aqsa L on 02 August 2017 | Verified purchase

SO happy with our car, it was kept in great condition and was a great price! Everything was easy from start to finish, mainly due to the great customer service showed to us. The 4 hour drive to get to York was definetly worth it. Definetly reccomend :)

By Tomasz G on 01 August 2017 | Verified purchase

Dealing with Copmanthorpe Motor Sales was a great pleasure and definitely a very positive, stress free experience. My partner and I are from Edinburgh, so we had to deal and do necessary arrangements over the phone/ WhatsApp. Mike was so helpful through all of this process. I would definitely recommend anyone to buy a car from Copmanthorpe Motor Sales!! Thank you once again Mike! All the best!

By Karen D on 25 July 2017 | Verified purchase

Excellent service from start to finish in finding the car of my choice nothing was too much trouble !!A massive thankyou to Mike for taking all the stress out of finding my new car!!

By Christine M on 21 July 2017 | Verified purchase

Truly professional and an enjoyable experience

By BENDAN S on 13 July 2017 | Verified purchase

Very welcoming friendly service.helpful but not too pushy .my 3rd time buying from cop motors

By Ben D on 13 July 2017 | Verified purchase

Fantastic team, viewed the car on Sunday, it was ready after being serviced and mot'd on the Tuesday. Gave a fair price for my car. Great service from start to finish!

By James D on 11 July 2017 | Verified purchase

The car purchase process was very casual but quick and efficient.The vehicle was ready prompt on the day of collection.All the necessary paperwork complete .Car taxed online in the office when collected.All a very smooth process.Would recommend.

By Angela B on 08 July 2017 | Verified purchase

I just bought a lovely Toyota Yaris from Copmanthorpe Motors this week. From start to finish which took 3 days only it was first class service and professional too. Mike was really helpful and friendly and more important patient with me as I'm not the best on the technology side of things. He printed off all my documents for me to sign and had us on the road in record time. I got a free year's AA roadside recovery deal too which is brilliant and the car is perfect for me. If you're looking for a new motor I would definitely recommend checking out Copmanthorpe Motors you won't be disappointed.

By Robson V on 08 July 2017 | Verified purchase

I bought the car by phone, 180 miles away from home, trusting on seller informations. During delivery inspection I found a deep scratch on booth lid, some uphostery stains and steering wheel noise, not commented during phone negotiation. But considering it is 6 years old vehicle I would say it is in good conditions. Seller also gave me 6 months warranty and fresh MOT. I would recommend, but if you are buying by phone, ask for detailed pictures.

Reply from Copmanthorpe Motor Sales on 09/07/17

Thank you for your valued review and feedback. I am obviously disappointed that you were not able to award us a 5 star review. We pride ourselves on the quality, preparation and price of our vehicles and sell over 60% of our cars from the Internet to people travelling a distance to buy. Our cars are advertised at very competitive prices which is why customers like you are willing to travel 180 miles to buy from us. Trust plays a crucial part of this, which is why we describe the vehicle as accurately as possible. We will also gladly provide additional photos or even walk around videos of a vehicle if required. As further peace of mind we would refund a deposit and cover travelling costs incurred if any customer was not entirely happy when they viewed the vehicle in person. Had you raised these concerns when you inspected and collected the vehicle they could have been dealt with at that time and you would have possibly then been able to award us the 5 star review which we strive for.

By Sally A on 27 June 2017 | Verified purchase

This is the forth car that I have bought from them. Excellent customer service, no high pressure sales, will let you know what cars are coming in if they don't have what you want.